MD Cleaning Services LLC ("we", "us" or "our") provides cleaning services in South Florida. This policy explains how we handle information collected through this website and when you contact us about our services.
1. Information we collect
When you request a quote, we collect your name, phone number, ZIP code and requested service. You may also provide your email address, preferred contact method, cleaning frequency, number of bedrooms and bathrooms, and a message about your space.
We record the time your request is received. If you arrive through a campaign link, we may save its source, medium and campaign name with your request. Please avoid including payment details, identity documents or other sensitive information in the form.
Our server temporarily uses connection information, including your IP address, to limit spam and abusive requests. If you email, call or text us, we receive the information you choose to share through that channel.
2. How we use your information
- Respond to your enquiry and prepare a personalized cleaning quote.
- Discuss availability, your cleaning priorities and service arrangements.
- Contact you using your preferred method about your request.
- Understand which campaign links generated enquiries.
- Protect the website and prevent spam or misuse.
Submitting the quote form does not enroll you in a marketing mailing list or recurring promotional text messages.
4. Storage and retention
We retain quote information to handle your enquiry and any resulting service arrangements. You can contact us to ask about the information we hold or request its deletion. Some information may need to be retained to meet applicable obligations or resolve an ongoing service matter.
We restrict public access to submitted quote requests. No method of transmission or storage can be guaranteed completely secure.
6. Your choices and requests
You may contact us to request access to, correction of or deletion of information you have provided, or to change how we contact you. Please identify the enquiry and the change you are requesting without sending sensitive identity documents. We may ask for information needed to verify the request.
If you do not want to submit details through the website, you can contact our team directly to discuss your cleaning needs.
Recruitment applications
If you apply to join our team, we collect your name, phone number, email, city, cleaning experience, vehicle and supply availability, days available to work, your optional recruitment text consent and your selected response about identification documentation. We do not request or accept Social Security or ITIN numbers through this form. You may choose to discuss documentation during an interview.
Applications are stored separately from cleaning quote requests on our website server, for authorized staff to handle recruitment enquiries and arrange interviews. We record when you submit and the wording of any text-message consent you provide. Consent is optional, and we do not send automated messages through this form. Contact us to update or request deletion of your application details, or to withdraw recruitment text consent.
7. Children’s information
Our website and quote form are intended for adults arranging cleaning services. Please contact us if you believe a child has submitted personal information so we can review and remove it where appropriate.
8. Changes to this policy
We may update this page when our website or information practices change. The date above identifies the latest version.
9. Contact us
For privacy questions or requests, contact MD Cleaning Services LLC:
- Email: [email protected]
- Phone: (561) 602-1661
- Hours: Monday–Sunday, 9am–5pm.